Requirements:

• Renter must be a minimum of 21 years of age and must have a major credit card and adequate identification.
• All drivers must be a minimum of 21 years of age and have a valid drivers license. ($25.00 fee for each additional driver will be added)
  
• Renter, all additional drivers and credit card holder must be present at the time of pick up to sign the rental contract.
  
• Major credit card used for the required security deposit must have a minimum credit limit of $500 available above the rental charges.
  
• Renter must present proof of insurance (insurance binder) from their own insurance company applicable to the rental unit or purchase insurance from mbainsurance.net .

Vehicle Type:

Discover America RV Rental reserves the right to substitute models with similar, higher rated or longer vehicle type category. No refund for additional fuel consumption, ferry charges or campground fees will be given due to the increased length or size of motorhome.

Rates, Down Payment, and Rental Payments:

• Rates are subject to change without notice and. Rates are not guaranteed until the reservation is confirmed and a down payment of $250 is made to lock in the quoted price. Reservation down payment is applied directly toward the total rental charges due at the time of pickup.
  
• Payments of the balance of all rental charges, including estimated mileage charges, are due at the time of pick up. No refund is given for late pick up or early return.
  
• Rental charges may be paid by Master Card, Visa, American Express or Discover Card.  We do not accept Personal checks, money order or cashiers check.

Security Deposit:
The security deposit is a verification and pre-authorization of available funds on your credit card in the amount of $500. Luxury class vehicles are higher.  The pre-authorization is reversed at the time of return. Additional $250 security deposit is required for pets. The security deposit must be made with a major credit card.

ATM/Debit/Check Cards are not accepted.

Changes and Cancellations:
Any changes or cancellation 10 days or more prior to the scheduled pick-up date will result in a $150 Fee
Any changes, cancellation or no-show 9 days or less prior to the scheduled pick-up date will result in a $250 Fee
Discover America RV Rental reserves the right to deny service to anyone deemed a credit or security risk.

Vehicle Pick Up:

• Motorhome Pick-up Time is after 1 pm and is based on vehicle readiness.
  
• Customers are required to call the pick-up station between 9 am – 11 am on the morning of scheduled pick-up and arrange a vehicle pick-up time.
  
• Customers should allow 1-2 hours after arrival for vehicle orientation and rental contract processing.
  

Vehicle Return:

• Return time is between 9:00 AM and 11:00 AM. Customers returning late may be charged a $25.00 or more per hour late fee.
  
• There is no refund if customer terminates rental before scheduled return date.
  
• Motorhome cannot be dropped off before 9am or anytime outside of official hours of operation.
  
• All late returns or extensions must be authorized by the return rental location at least 48 hours prior to the scheduled date of return and any additional charges will be applied to the customers credit card on file.
  
• Motorhome must be returned in clean condition. Cleaning fee of $50 or more per hour may apply.
  

Business Hours:
We are open from 9AM TO 4PM Monday through Friday. We are closed Saturdays and Sundays.

Discover America RV Rental will be closed on: New Years, Easter, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas.